Performance
Rider productivity, ratings and delivery quality metrics
Deliveries This Week
9,284
+8.6%VS last week
On-Time Rate
94.7%
+1.5%VS last week
Avg Rating
4.8
+0.3%VS last week
Failed Attempts
112
-3.4%VS last week
Top Riders
| Rank | Rider | Deliveries | On-Time % | Rating | Earnings |
|---|---|---|---|---|---|
| 1 |
Marcus Bell
|
218 | 98.1% | ★ 4.9 | $1,840 |
| 2 |
Guy Hawkins
|
205 | 97.3% | ★ 4.8 | $1,712 |
| 3 |
Savannah Nguyen
|
197 | 96.0% | ★ 4.8 | $1,650 |
| 4 |
Jerome Bell
|
184 | 95.2% | ★ 4.7 | $1,524 |
| 5 |
Darlene Robertson
|
176 | 94.6% | ★ 4.9 | $1,488 |
| 6 |
Cody Fisher
|
168 | 93.1% | ★ 4.6 | $1,402 |
| 7 |
Jenny Wilson
|
159 | 92.4% | ★ 4.5 | $1,336 |
Service Quality
On-time delivery
94%
First-attempt success
88%
Customer satisfaction
96%
Proof-of-delivery compliance
91%
Route efficiency
83%